Sunday, October 01, 2006

Yeah! I'm No. 1 of TM's Merdeka Plan customer


I signed up the so called Merdeka Plan with TM on 16-09-05 when I received a brochure of invitation.

Yesterday, I was much surprised to receive a greeting postcard from the TM, saying that I was the No. 1 of their Merdeka Plan customer.

Wait a minute, Hat Chew! It sounds like they're trying to say that I was one of their No. 1 Merdeka Plan customers in the first sentence. But the third sentence then emphasized that being their "top customer" (singular). I think I'm No. 1 kuah!

The greeting message came together with a reward as follow - "Greetings! Thank you for being our number one Medeka Plan customer. We hope that you've enjoyed its benefits and will continue to do so. As our top customer, we believe that you deserve only the best from us. That's why, we've added more value to your Merdeka Plan and are pleased to announce that it now comes with extra talk-time minutes. FREE! Your new Merdeka Plan: 580 local call minutes + 120 national call minutes = 700 talk-time minutes. It's our own way of saying THANK YOU for you continued loyalty. So until our next reward, enjoy and happy talking! Warm regards from TM."

It has been a great job done by TM's customer relation department and is much encouraging.

Thank you TM for the reward! It certainly was nice to be remembered and especially nice to receive more talk-time during this 49th Merdeka!

2 comments:

Anonymous said...

'top customers' also means 'one of the top customers' lah. i'm sure all those who signed up will receive this same kind of message like you receive.

when i received this promo brochure, i threw it in the wastepaper basket. i don't really believe in promotion as i think they are only gimmicks.

before this promo, there was this free voicemail. what i hate is they just incorporate voicemail in our phone without asking us if we want it first. not everybody wants things that are free!

Picatho (百可度) said...

lucia, maybe you're right that it was a gimmick to mime that everybody is a top customer of theirs. I doubt whether anybody does receive the same kind of such letter!